BOSPlumbing Business Management Software: What UK Plumbers Need
Boiler services, leak repairs, and bathroom fits all need to be scheduled, tracked, and invoiced — often on the same day, often from a van, with no time to sit down at a laptop.
Boiler service history at your fingertips
Keep a record of boiler make, model, and service dates so you know exactly what's been done and when the next service is due. This also makes it easy to quote a service call without a return visit just to check the boiler model.
Scheduling around emergency call-outs
A flexible calendar lets you slot in urgent leak repairs alongside planned boiler services without losing track of your day. Colour-coded jobs make it easy to see at a glance which visits are routine and which are emergencies.
Warranty tracking for parts and labour
Record warranty periods on parts and workmanship so you can answer customer queries quickly and avoid disputes. If a part fails within the warranty window, you have the record to hand without digging through old invoices.
Getting paid on the day
Generate an invoice on-site and take payment before you leave, with automatic VAT and deposit calculations handled for you. This removes the awkward follow-up call chasing payment days after the job is finished.
Recurring maintenance contracts
Landlords and letting agents often want annual boiler services across several properties. Setting these up as recurring jobs means you're never relying on memory to know which properties are due their yearly service, and can proactively book them in before the deadline.
Keeping customer notes for repeat visits
Notes on access arrangements, previous issues, or specific customer preferences saved against each customer mean any plumber on your team can turn up prepared, even if it's their first visit to that property.
Common questions
Can plumbing software track annual boiler service reminders?
Yes — recurring jobs and service due dates can be scheduled in advance, so landlords with multiple properties get booked in automatically each year rather than you tracking it manually.
Is it useful for a one-person plumbing business?
Definitely. Even solo plumbers benefit from faster on-site invoicing, organised customer history, and not having to remember every boiler's service date from memory.
Can I take payment on-site straight after finishing a job?
Yes — invoices can be generated and sent for payment on the spot, with VAT and any deposit already paid automatically deducted from the balance.
How does this help with emergency call-outs?
A shared calendar shows your whole day at a glance, so you can see where an emergency callout fits in without double-booking a planned job later that day.